Due to Covid-19 we offer adjusted services and facilities

 




Amenities
and
Facilities

For Your Comfort

For Your Convenience

For Families

Check-in & Check-out

  • Check in starts from 15:00
  • Check out until 12:00
  • 24-hours reception

Meal Available

  • Continental breakfast (7.30 am to 10.00 am)
  • Price 14.50€ p.p

Important

  • No smoking policy both in rooms and hotel premises
  • Pets are not allowed in the hotel
  • Hotel doesn’t have any parking facility

Prepay&Save Rate / Non-Refundable Rate

  • Online payment.
  • Reservation is only confirmed if the full price can be charged.
  • No amendment of the reservation.
  • No refund on cancellation

Standard Rate

  • Valid Credit Card is required for reservation guarantee.
  • No prepayment but your credit card will be pre-authorized.
  • Free cancellation till 14:00 hours of the arrival date.
  • If cancelled later or In case of no show cost of the first night will be charged.
  • Please note that the date of arrival starts at 0.00 a.m. (CET).

Group Reservation

In a single reservation when 5 or more than 5 rooms are booked, it is considered as a group reservation. In this case hotel may ask for a pre-payment as a guarantee of the reservation, acceptable only by bank transfer. Credit card is not accepted for pre-payment. Hotel will be in contact with the booker/guest to follow the procedure. Please note that a group reservation is not confirmed till hotel receives the pre-payment.

About Pre-authorization

Pre-authorization is not a charge it is a temporary hold. When you make a reservation, there may be instances that the hotel will pre-authorize your credit card. This means hotel will check if your credit card is a valid credit card and if the card has enough money to cover at least the first night of your reservation. The hotel, however, will not proceed with the charge it is a temporary hold. The length of the hold will vary, and your credit card company can advise how they handle this.

No-show Policy

For standard rate reservation, the full amount of the first night will be charged and the reservation is no longer valid.

For Hot-Deal/Non-Refundable/Prepay & Save reservation, if no communication is conducted of guest arriving later than actual arrival date, hotel is not obliged to keep the room on hold longer than the actual arrival date/night. However, if guest(s) still show up on the next day without communicating to the hotel, hotel will still try its best to assist the guest but the hotel does not guarantee providing any accommodation. In such case hotel may follow overbooking procedure to assist the guest.

Taxes

All prices are including VAT and excluding city tax. City tax 7% per room per night + €3 per person per night.

WinnRewards Loyalty Program

Krisotel Amsterdam is a partner hotel of WinnRewards loyalty program. By making reservation at Krisotel Amsterdam and accepting Term & Conditions of Krisotel Amsterdam, you also accept the Terms & Condition of WinnRewards loyalty program. More on WinnRewards Terms & Conditions